4 Questions to Ask Your Storage Company

Storage units have become necessary for many households. Ideally, the units help declutter homes and guarantee organisation as families relocate to new homes. If you intend to rent a storage unit, discover some questions to help you vet your storage company.



1. What are the self-storage options?

As a customer, acquaint yourself with the various storage options. This guarantees that you choose a suitable storage option. The most common storage option is outdoor self-storage units. These units often resemble containers and are on the storage company's premises.

The benefit of outdoor storage units is easy accessibility. Ideally, you can drive up to the entry point of your storage unit. Therefore, these units would suit people who intend to store bulky items such as furniture and electronics. When hiring outdoor storage units, examine the physical condition of the unit since cracks, damaged panels and broken locks could compromise the safety of your items and let in pets. 

Some storage companies also offer indoor storage. Typically, these are rooms in a commercial building designed to serve as storage spaces. The rule when renting these units is to ensure they are easily accessible.

Reputable storage companies are renowned for customising and personalising storage services. For instance, if you do not have time to visit the storage facility, they might offer on-site storage units that go on your premises. Alternatively, the company could transport items in storage to and from your home for a small fee.

2. What services do you offer?

Storage companies pull all stops to guarantee customer satisfaction. For instance, storage and removal companies often deploy an experienced crew to pack your items, transport and arrange them in the storage unit. The service guarantees unmatched convenience since you avoid the hassles of looking for packing materials, dismantling furniture and looking for appropriate transport. 

Some storage companies could also offer working spaces for their clients. These offices can suit businesses and homeowners who need an offsite storage unit. If the facility has an expansive parking space, it could reserve some of these slots for clients who require long-term parking.

3. What are the insurance arrangements?

How secure are the items in storage? Inquire whether the storage company insures items in storage against natural disasters such as flooding. Read the coverage terms to establish whether you require additional coverage. For instance, valuables could be exempt from the cover.

In some cases, your home insurance could cover items in storage. If this is the case, you could opt to update the cover to ensure it does not have any exemptions regarding the items in storage. Nevertheless, consult the storage company to avoid underinsuring or over insuring the items in storage.

4. What are the rental conditions? 

Rental conditions are an essential aspect of renting the storage unit. The storage contract should give details on how to use the storage unit and what you should expect from the storage company. For example, the storage company could prohibit you from storing edibles, pest-infested items, weapons and drugs in the storage unit. 

Examine the minimum rental period if you plan to rent the unit for short-term use. The secret to saving costs is opting for a long-term storage contract since most companies give significant discounts to their long-term clients. Finally, compare the rental fees before making your decision.

When renting a storage unit, vet your storage company to ensure it offers value for money and guarantees flexible services. At Zippy Removals & Storage, we are renowned for personalised storage services at a reasonable cost. Contact our team today for all your storage and moving needs. We look forward to helping you.